Seller Agreement

This Agreement governs selling on PakMadee. By applying to open a store and listing products, you accept these terms in addition to the Terms of Service.

1. Eligibility & verification

• You must be able to lawfully sell your goods in Pakistan.
• An admin reviews every application; we may approve, decline, or later suspend a store that breaches this Agreement.
• You provide accurate business/identity and bank-payout details.

2. Your listings & fulfilment

• Listings must be accurate (photos, description, price, stock) and not infringe others’ rights.
• You fulfil confirmed orders within your stated dispatch time and keep stock current.
• You honour your published return policy and cooperate in good faith to resolve disputes.

3. Commission, tax & payouts

• Commission: PakMadee charges a platform commission per store (shown in your dashboard), deducted from the order subtotal at settlement.
• Withholding tax: as a marketplace, PakMadee acts as a withholding agent on payments to sellers under Pakistan’s e-commerce tax rules (rates depend on your filer status; confirm current rates with an accountant). Amounts withheld are shown in your payout ledger.
• Payout: your payout = subtotal + shipping − commission − withholding, on delivered (settled) orders, paid to your registered bank account.

4. Prohibited conduct

No counterfeit, illegal, or unsafe goods; no review manipulation; no off-platform circumvention of orders placed on PakMadee; no misuse of buyer data (use delivery details only to fulfil the order).

5. Suspension & termination

We may suspend or remove a store for breach, fraud, repeated disputes, or legal risk. You may close your store at any time; obligations for orders already placed survive.

6. Contact

For any inquiries regarding this agreement or dedicated seller support, please contact our Seller Success team at [email protected].